ICICI Bank launches voice password facility for users

ICICI Bank launches voice password facility for users

Country''s largest private lender ICICI Bank on Monday said it has launched a service where customers can make transactions using just their voice, without using other means of authentication like a password.

The voice recognition service authenticates customers based on their speech patterns and allows them to execute banking transactions through the bank''s call centre, the bank said in a statement issued here.

Customers, in general, use various means of authentication like entering card numbers, answering security questions and entering a PIN to carry out a phone banking transaction. "Their voice will now act as the password for banking transactions through the call centre," the statement said, adding that the service is secure.

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